Delivery Policy
All orders placed on weekdays between 6am and 2pm will be posted immediately, via your chosen delivery method. Orders placed after 3 pm will be posted the following working day.
UK Delivery
Royal Mail Next Day (£6.99)
- Orders placed Monday-Friday before 14:00 GMT and select this service for Next Working Day Delivery
- Delivery is Monday to Saturday
Our next-day service may not be available for certain customers in the Scottish Highlands, Northern Ireland, Isle of Man and Isle of Wight. This is a guaranteed service so is covered by our money-back guarantee - if your parcel does not arrive in time we will refund your delivery costs.
Royal Mail Tracked 1-2 Days (£3.99)
- Orders placed Monday-Friday before 14:00 GMT and select this service for delivery within 1-2 working days
- Delivery is Monday to Saturday
Our 1-2 day service can sometimes take longer than the provided delivery window, we recommend selecting Royal Mail Next Day delivery if your items are needed for a specific date.
International Delivery
International Express Delivery
- Delivery worldwide within 5-7 working days days
- Price will vary depending on delivery destination, please enter your address at checkout for accurate pricing. Please note that international delivery is non-refundable.
- Customs duty is not pre-paid, and will be added to the value of the parcel once arriving in your destination country
Customs and import duties are not included in our pricing and may be applicable. Some countries impose duties or taxes on packages imported from the UK that exceed a certain value. You may be required to make a duty payment in order to receive your order. It is essential to verify your country's tax regulations before making your purchase. Please be aware that we cannot assume responsibility for any tax payments.
Unpaid Customs Duty Consequences
If, for any reason, you decline to pay the customs fee, resulting in the return of your parcel to us, a shipping and handling fee may be deducted from your refund. If you have any uncertainties regarding potential customs fees, we highly recommend reaching out to your local customs office for additional information prior to placing your order!
In no event shall we be liable for a penalty for any delay in delivery. Please notify Customer Services if any of the parcels are late, missing or damaged.