Please note that we no longer cover the cost of returns.

We would recommend that all returns have the relevant couriers insurance up to the full retail value of the items as we will no longer be liable for items lost in transit.

Here at Maya Deluxe our goal is to make your online shopping experience as enjoyable as possible.  We truly appreciate your support and want you to be absolutely thrilled with your order. However, we understand that shopping online is difficult and this is why we offer a no hassle 28 days return policy. 

All of our garments are checked before being dispatched but should an issue arise, please reach out to us here and a member of our customer care team will be happy to assist.

All garments must be returned in their original condition, complete with tags. Refunds will be credited to your original method of payment. Upon receipt of the goods we will issue you with a full refund for the item. 

We do ask that all items are returned to us in the condition in which they were sent, so please be mindful of make up, fake tan and perfume when trying on your garment as if they are returned to us in an unsellable condition we will unfortunately not be able to offer you a refund.

Please ensure to complete the return slip on your invoice and include it along with your purchase inside the parcel. The provisions of our Returns & Exchanges Policy do not affect your statutory rights.

Our returns address is as follows:
OM House
32 Broughton Street
Manchester
M8 8NN
United Kingdom

Please allow up to 3-5 working days after our receipt of your return for your refund to be processed.

Please note we will be offering a 14-day return policy on all sale items.